Complaints Handling, Investigating, Resolving and Learning for Clinicians and Managers in Health and Social Care
02 Dec 2016
Hallam Conference Centre
London
Tel: 01932429933
What to expect
Chaired by Lee Bennett Head of Patient Experience (Complaints, Quality Assurance and Staff) NHS England this conference will provide a practical guide to handling, investigating, responding...
Read more
Chaired by Lee Bennett Head of Patient Experience (Complaints, Quality Assurance and Staff) NHS England this conference will provide a practical guide to handling, investigating, responding and learning from complaints in health and social care.
Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints lead to change and improvements in patient care. A 20% discount is available by quoting ref: hcuk20ex when booking.
Let us do the hard work for you. Enter your requirements and we'll connect you with the right event suppliers, e.g. exhibition stands, furniture hire etc.