11th November 2009
What to Look For in a Credit Card Terminal
When you look for a credit card terminal for your business, there are many things to consider.
When you look for a credit card terminal for your business, there
are many things to consider. Unfortunately, we often get caught up in
worrying about the cost of the product, instead of looking at factors
that truly affect you, your business, and your customers. Here are some
things that you really need to consider before making your selection.
I take the terminal with me? Not all terminals are mobile, meaning that
they can only be set up and used in one place. In today's business
world, mobility is very important, and regardless of the type of
business that you have, there may be times when you need to process
credit cards away from your business place. If you are going to get a
terminal anyway, get one that works inside and outside of your business
- Does the credit card terminal have the features that I
need? Different products have different features, and different
businesses have different requirements. Talk with sales professionals
to see what features are available, and make sure that the device that
you select has those features available.
- Can I afford it?
Obviously, whether or not you can afford the device matters a great
deal. While you shouldn't let price make all of your decisions for you,
you cannot afford to ignore it altogether. Luckily, there are numerous
products available, and you can find one that will fit into your
budget. If purchasing what you need isn't possible, ask about leasing
the equipment instead.
- Is the credit card terminal easy to use?
If you and your employees cannot easily use the device, it isn't going
to do you any good. Ideally, when you make your purchase, you will be
given explicit instructions for using the device, and those
instructions should be easy to understand. Furthermore, you should have
the ability to contact support services in the event that you have any
questions -or problems - while using the equipment. Support should be
available twenty four hours a day, 365 days a year.
- Can my
customers trust it? Due to an alarming increase in identity theft and
credit card theft, consumers have grown more cautious with their credit
cards. They want to know that their financial information is safe with
the businesses that they frequent. Have your sales person tell you how
you can assure your customers that their information is safe - in a
language that you both can understand.
There may be other considerations and questions that you need
to ask about the Credit Card Terminal that is specific to your business
and operations. Do not allow yourself to be pressured into a purchase
before all of your questions are answered, and never make a purchase if
you aren't sure that the device or solution that you have chosen is the
right one for your business. A good company, with knowledgeable sales
people, will offer you many different options, and will be able to tell
you about the available products that will work well for your